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24/7 Operations — Karachi BRTS
One2K security at BRTS station

2021

Since

BRTS Contract
About Us

Integrated Facility Management for Karachi BRTS

In 2021, One Source Maintenance (OSM) won a long-term Facility Management Contract with Sindh Infrastructure Development Company Limited (SIDCL) for the first Bus Rapid Transport System (BRTS) Project — Green Line & Orange Line in Karachi. OSM partnered with Security 2000 to establish One2k Private Limited, structured to cover the full spectrum of the BRTS contract.

Together with SIDCL, we are making travel on GL/OL BRTS a pleasant and comfortable experience for our valued commuters. Due to the positive role played by ONE2K, ridership of both projects is on the rise — making this project a huge success.

26 bus stations
24/7 security & ops
1,064 field staff
Security screening at station

01

Security

581 security staff including 54 lady guards, RRT patrols, and CCTV command centre operations.

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AFC turnstiles and ticketing

02

AFC

166 AFC staff ensuring hassle-free ticketing, TVM collections, and daily fund handover.

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Housekeeping at BRTS station

03

Housekeeping

262 housekeeping staff maintaining neat stations, corridors, and nightly deep cleaning.

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MEP and horticulture operations

04

MEP & Horticulture

55 field technicians for power & equipment; 17 landscapers for corridor green belts.

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Why Choose One2K

Full-Spectrum BRTS Facility Management

ONE2K has deployed 1,064 personnel across 26 stations (22 Green Line and 4 Orange Line) with requisite equipment, material, and vehicles. The project is divided into four departments — Security, Housekeeping, MEP, and Automated Fare Collection — each headed by a Manager and assisted by an Assistant Manager.

1,064 personnel deployed
Security, AFC, housekeeping, MEP technicians, and landscapers
33 head office staff
Working under the Project Director
Client satisfaction
SIDCL partnership driving rising ridership
Service par excellence
Dedicated to client satisfaction above all
Operational command centre

26

Stations

GL & OL
Our Services

Four Integrated Departments

Security at turnstiles
Security

Station guards, luggage checks, RRT corridor patrols, and CCTV command centre monitoring 24/7.

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Automated fare collection
Automated Fare Collection

Ticketing, card charging, TVM fund collection, and daily bank handover by FCM staff.

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Landscaping at station
Horticulture

Landscaping and maintenance of green belts along dedicated bus corridors.

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MEP generator maintenance
MEP / Field Technicians

Continuous power supply and upkeep of electric & mechanical equipment at stations and corridors.

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Mechanical floor cleaning
Housekeeping

Janitorial services, deep cleaning teams, mechanical corridor sweeping, and waste disposal.

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CCTV command and control
Command & Control

Operational Command Centre CCTV monitoring with rapid dispatch of RRT and motorcycle patrols.

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Our Commitment

Service Par Excellence for Our Valued Clients

ONE2K is a young company that has matured in its services in a very short span of time. Our client is totally satisfied with our performance — a testament to our commitment and dedication. Our sole objective is nothing else but the satisfaction of our valued clients.

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At a Glance

Deployment Overview

As per scope of the contract, ONE2K has deployed personnel at stations with requisite equipment, material, and vehicles to ensure proper security and maintenance across the BRTS network.

1064

Field Personnel

26

Bus Stations

581

Security Staff

incl. 54 Lady Guards

166

AFC Staff

262

Housekeeping

incl. 17 landscapers

55

Field Technicians (MEP)